Privacy Policy
How Projexn handles your data
Updated 24 September, 2025
Who We Are
Projexn Pty Ltd (“Projexn”) is the provider of RunboardPRO software modules. We help businesses manage deliveries, fleets, and customer communications.
This Privacy Policy explains how we collect, use, store, and protect your personal data when using both our website (http://projexn.com ) and our RunboardPRO software platform. By using our services, you agree to the practices described below.
Information We Collect & How We Use It
We may collect the following types of information:
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Personal Account Information: Full Name, Job Role, Email Address, Phone Number and Login Credentials.
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Members Account Information: Full Names, Job Roles, Email Addresses, Phone Numbers and Login Credentials.
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Company Information: Branch Names and Locations.
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Fleet Information: Truck names and records.
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Billing Information: Payments are securely processed by Paddle. We do not store or access card details.
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Usage Information: Data on how you use our platform, including job creation, scheduling, timestamps, proof of delivery, and fleet management activity.
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Customer Communication Data: SMS updates, delivery tracking links, and proof of delivery information shared through Customer Hub.
How we use this data:
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To provide and improve our services
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Manage accounts, subscriptions, and billing
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Deliver support and customer communication
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Comply with legal and tax obligations
Users are responsible for ensuring information they provide is accurate, not sharing accounts outside their organisation, and not using RunboardPRO for unlawful, abusive, or fraudulent purposes.
Data Sharing
We share data only with:
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Paddle (for billing and tax processing).
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Trusted service providers under confidentiality agreements.
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Authorities if legally required.
We never sell or rent your data.
Security & Retention
Information is protected using encryption, access controls, and SSL-certified hosting.
Retention timelines:
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Dispatch data: Read-only for six months after cancellation, then deleted.
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Fleet data: Access ends immediately upon cancellation.
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SMS functions: Disabled immediately upon cancellation.
Your Rights
Depending on your location, you may have rights to:
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Access, update, or delete your data.
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Request data portability.
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Object to or restrict certain processing.
To exercise your rights, contact sales@projexn.com.
International Use
RunboardPRO is available internationally. Some features may be restricted in certain regions due to technical or legal requirements.
Depending on your location, you may have rights to access, update, or delete your personal data, request data portability, or object to processing. To exercise these rights, please contact sales@projexn.com.
RunboardPRO is provided “as is” and is available internationally, though some features may be restricted in certain regions.
Website Use & Cookies
Basic browsing: You can visit http://www.projexn.com without providing personal data. We do not collect personally identifiable information when you simply browse our website.
Cookies & analytics: Our website may use functional cookies (for navigation and language settings). We do not use third-party tracking cookies for advertising or marketing purposes.
No data resale: Projexn does not sell, rent, or trade any data collected through the website.
External tools: If analytics or performance monitoring tools are used (e.g., Google Analytics), only anonymised or aggregated data is recorded to improve website performance.
Contact Us
Contact Us
Projexn Pty Ltd
📧 Email: sales@projexn.com
🌐 http://www.projexn.com
